Counseling services are available to public school employees and are part of the District's benefits package that covers all employees. New Directions is the behavioral health agency that coordinates and covers the cost of services.
When an employee calls the Arkansas designated line or uses the online portal, New Directions will provide a contact for three local providers for the employee to choose from, or the employee can opt to access virtual visits through BetterHelp. All initial contact must go through New Directions.
For employees who use the online portal to access care, the code for Arkansas educators is ARBenefits.